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Free standard shipping on all orders
Estimated to be delivered in 2-5 business days.
All orders are dispatched within 1 working day and come with full tracking. Your vintage piece will arrive in sustainable, recycled packaging.
Every piece at Demand Vintage is hand-inspected and graded using our transparent 4-grade system: A Crisp (mint condition), A Worn (loved but perfect), B Grade (imperfect but beautiful), and C Grade (project pieces).
This ensures you know exactly what to expect – no guesswork, no surprises. Check the item description for its specific grade and condition details.
Upgrade your order with our professional dry-cleaning service for just £10.
We’ll carefully wash, steam, and press every item in your order before dispatch — ensuring your vintage pieces arrive fresh, crisp, and ready to wear straight out of the box.
UK Shipping:
Standard Shipping: FREE (2-5 working days)
Express Shipping: £6.99 (1-2 business days)
International Shipping:
Shipping costs calculated at checkout based on your location. Delivery typically takes 5-15 working days depending on customs processing.
Dispatch & Tracking:
All orders are dispatched within 1 working day (Monday-Friday). You'll receive full tracking information via email as soon as your order ships.
Sustainable Packaging:
Your order will arrive in recycled, eco-friendly packaging – no excessive plastic or unnecessary waste.
For full shipping details, visit our Shipping Policy page.
30-Day Return Window:
You have 30 days from delivery to report any issues with your order.
Eligible Returns:
We accept returns for condition mismatches, inaccurate measurements, wrong items, transit damage, grading discrepancies, or significant quality issues not disclosed in the listing.
How to Return:
Contact us at Info@demandvintage.com or via live chat with your order number, photos of the issue, and a description. We'll review your request within 24 hours and provide return authorization if approved.
Return Shipping:
UK returns: FREE (we provide a prepaid label)
International returns: Customer responsible for return shipping costs
Refunds:
Refunds are processed within 5-7 business days after we receive and inspect your return.
For complete return details, visit our Return Policy page.
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