Wholesale FAQs
How can I create a wholesale account at DemandVintage.com?
To create a wholesale account, please contact our wholesale team at wholesale@demandvintage.com. Our team will guide you through the account creation process and provide you with exclusive access to our wholesale collection and pricing.
What shipping options are available for wholesale orders?
Wholesale orders may require alternative shipping solutions for larger parcels. Our dedicated wholesale team will work with you to choose the most suitable shipping method based on the size and destination of your order.
Do you offer global shipping for wholesale orders?
Yes, we ship wholesale orders globally. However, please note that for international wholesale shipments, additional days or charges may apply based on the destination and the chosen shipping method.
How can I track my order? How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. Use this tracking number to monitor the real-time status of your shipment. For wholesale orders, our team can provide additional assistance with tracking.
What is the return policy for wholesale orders?
Our return policy applies to wholesale orders. You have 30 days from the date of delivery to initiate a return. Please refer to our standard return process for more details. Contact our wholesale support team at wholesale@demandvintage.com for assistance with wholesale returns.
How do I communicate with DemandVintage.com regarding my wholesale account?
For any questions, specific requirements, or communication regarding your wholesale account, please reach out to our dedicated wholesale support team at wholesale@demandvintage.com. We are here to facilitate a smooth and successful wholesale partnership
What actions are taken for high-value wholesale customers?
We value our high-value wholesale customers and prioritize open communication. Any actions or decisions regarding your wholesale account will be discussed and agreed upon to ensure that our collaboration meets your expectations.
Are there any additional charges for international wholesale shipments?
Yes, for international wholesale shipments, additional charges may apply based on the destination and the chosen shipping method. Please review the shipping details provided during the checkout process for more information.
How do I contact DemandVintage.com for general inquiries or assistance?
For general inquiries or assistance, please contact our customer support team at Info@demandvintage.com. Our team is here to help with any questions you may have.
Can I exchange items in my wholesale order?
At this time, we do not offer direct exchanges for wholesale orders. If you wish to exchange an item, please follow the standard return process and place a new order for the desired item.