Shipping Information
Fast, Reliable Shipping for Your Vintage Finds
At Demand Vintage, we want your handpicked pieces to reach you quickly and safely.
Here's everything you need to know about our shipping options and what to expect when you order.
UK Shipping Options
We offer two shipping methods for customers in the United Kingdom:
Standard Shipping — FREE
- Delivery Time: 2-5 working days
- Cost: Completely free, no minimum order required
- Tracking: Full tracking provided with every order
- Perfect for: Regular orders when you're not in a rush
Express Shipping — £6.99
- Delivery Time: 1-2 business days
- Cost: £6.99 flat rate
- Tracking: Priority tracked delivery
- Perfect for: Last-minute purchases or when you need your vintage fix fast
How UK Shipping Works
Order Processing
We double-check your item to ensure it matches the listing description, then carefully pack it using recycled materials.
Dispatch
Most orders are dispatched within 1 working day (Monday-Friday). Orders placed on weekends are processed on Monday.
Tracking Updates
You'll receive a tracking number via email as soon as your order ships. You can follow your package every step of the way.
Delivery
Your courier will deliver to the address provided. If you're not home, they'll leave a card with collection instructions.
International Shipping
We ship vintage worldwide. Whether you're in Europe, North America, Asia, or beyond – we've got you covered.
Calculated at Checkout
International shipping costs vary based on your location and the weight of your order. The exact cost will be displayed at checkout before you complete your purchase.
Delivery Partners
We work with trusted international carriers to ensure safe delivery across borders.
Customs & Duties
International orders may be subject to customs fees, taxes, or import duties depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping costs.
Delivery Times
International delivery typically takes 5-15 working days, depending on your location and local customs processing times.
Tracking
Full tracking is provided for all international shipments.
What to Expect When Your Order Arrives
Your vintage piece will arrive in sustainable, recycled packaging – no excessive plastic, no unnecessary waste. Inside, you'll find your item carefully folded or rolled to prevent creasing, ready to wear straight from the package.
Every order has been cleaned, inspected, and double-checked before it leaves our warehouse. If you ordered multiple items, they'll all arrive together in one shipment.
Shipping FAQs
Can I change my shipping address after ordering?
If you need to update your address, contact us immediately at Info@demandvintage.com. If your order hasn't shipped yet, we'll update it for you. Once it's dispatched, we may not be able to make changes.
What if my order doesn't arrive?
If your tracking shows no movement for several days, or if your estimated delivery window has passed, reach out to us at Info@demandvintage.com. We'll investigate with the courier and resolve the issue.
Do you ship to PO boxes?
Yes, we can ship to PO boxes for both UK and international orders. Just make sure to include your PO box details in the shipping address field.
Can I track my order?
Absolutely. You'll receive a tracking number via email as soon as your order ships. You can use this to monitor your delivery in real-time.
What if my item arrives damaged?
It's rare, but if your item is damaged in transit, please contact us at Info@demandvintage.com within 7 days of delivery with photos of the damage. We'll work with you to resolve it quickly.
Shipping Delays
While we aim for fast, reliable delivery, delays can occasionally occur due to:
- Courier strikes or service disruptions
- Extreme weather conditions
- High-volume shopping periods (Black Friday, Christmas)
- International customs processing
If your order is delayed, we'll do everything we can to track it down and keep you updated. Your patience and understanding are appreciated.
Sustainable Packaging
We care about the planet as much as we care about vintage fashion. That's why we use:
Recycled Materials
Recycled cardboard mailers and biodegradable packing tape
Minimal Packaging
No excessive wrapping or unnecessary materials
Reusable Options
Reusable packaging whenever possible
No glossy boxes, no excessive wrapping – just simple, eco-friendly packaging that protects your order and the environment.
Questions About Shipping?
If you have any questions about shipping, delivery times, or tracking your order, our team is here to help.
Email us at Info@demandvintage.com and we'll get back to you as soon as possible.
Thank you for choosing Demand Vintage. We're excited to get your vintage finds on their way to you.
Demand Vintage — Sustainable Style, Delivered With Care.