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Free standard shipping on all orders
Estimated to be delivered in 2-5 business days.
All orders are dispatched within 1 working day and come with full tracking. Your vintage piece will arrive in sustainable, recycled packaging.
Every piece at Demand Vintage is hand-inspected and graded using our transparent 4-grade system: A Crisp (mint condition), A Worn (loved but perfect), B Grade (imperfect but beautiful), and C Grade (project pieces).
This ensures you know exactly what to expect – no guesswork, no surprises. Check the item description for its specific grade and condition details.
Bulk vintage, zero faff. A genuinely random, mixed-grade box ideal for Vinted/Depop/eBay sellers who want fresh stock fast. Not hand-picked. Pre-loved only. Expect real vintage character.
A varied mix drawn from current intake — can include: T-shirts & long-sleeves, sweatshirts/hoodies, shirts, denim & trousers, knitwear, sports/outdoor, and occasional light jackets.
Mixed grades: A Crisp / A Worn / B (proportions vary by batch).
Brands range from high-street and sports/outdoor to the odd premium find (never guaranteed).
Images are representative; your box is selected at random from live stock.
A Crisp: Excellent used condition. No obvious marks, no missing buttons, no rips/holes. May still benefit from a wash.
A Worn: Good used with character. Light marks/minor defects; no major rips; essential fasteners present.
B: Heavier wear and marks with clear age; may include small repairs or minor rips/tears.
Resellers who want cost-effective bulk stock to list quickly on Vinted/Depop/eBay or to take to market stalls/pop-ups.
Sellers who are happy with true randomness and mixed grades, and who add measurements and simple care to their own listings.
Exact brands, sizes, styles, or eras on request.
Hand-picking or category guarantees.
Pre-washed items (washing add-on is not offered for boxes).
Pre-loved only. Expect normal vintage character.
Tagged size can differ from fit (era/cut/shrinkage) — measure garments when you list them.
Colour may vary by screen and lighting.
Measurement tolerance: ±2 cm.
5 kg box — £85 — suggested dims: ~45 × 35 × 25 cm (varies).
10 kg box — £155 — suggested dims: ~60 × 40 × 40 cm (varies).
Weight tolerance: ±3% (fabric moisture/scale variance).
Dispatch: 1–3 working days (Mon–Fri).
UK: Free standard shipping on £50+ baskets; Next Day £6.99 where available.
International: Shopify checkout shows live carrier rates/ETAs. Import duties/taxes are the buyer’s responsibility.
Consumers: 14-day cancellation right applies to the box. Contents are not brand/colour guaranteed; preference mismatch isn’t a fault. Items must come back in the same grade.
Business/B2B (resellers): KG/wholesale sales are final unless materially misdescribed. No exchange or change-of-mind returns.
Will I get premium brands?
Sometimes — but never guaranteed. It’s a true random mix.
Can I ask for specific sizes/categories?
No. Boxes aren’t hand-picked. If you need specifics, shop our single-item listings.
Are items washed?
No. For hygiene, please wash before first wear/resale. (Our washing service is for single-item orders only.)
What if a piece feels below grade?
If something seems materially below the stated grade, email info@demandvintage.com with photos and your order number — we’ll review and put it right in line with our policy.
Photograph on a clean rail or flat-lay; add chest/length/waist/inseam measurements.
Note grade and any character wear clearly — buyers appreciate honesty.
Wash cool, air-dry, fix small issues early (buttons/loose seams) to add value.
UK Shipping:
Standard Shipping: FREE (2-5 working days)
Express Shipping: £6.99 (1-2 business days)
International Shipping:
Shipping costs calculated at checkout based on your location. Delivery typically takes 5-15 working days depending on customs processing.
Dispatch & Tracking:
All orders are dispatched within 1 working day (Monday-Friday). You'll receive full tracking information via email as soon as your order ships.
Sustainable Packaging:
Your order will arrive in recycled, eco-friendly packaging – no excessive plastic or unnecessary waste.
For full shipping details, visit our Shipping Policy page.
30-Day Return Window:
You have 30 days from delivery to report any issues with your order.
Eligible Returns:
We accept returns for condition mismatches, inaccurate measurements, wrong items, transit damage, grading discrepancies, or significant quality issues not disclosed in the listing.
How to Return:
Contact us at Info@demandvintage.com or via live chat with your order number, photos of the issue, and a description. We'll review your request within 24 hours and provide return authorization if approved.
Return Shipping:
UK returns: FREE (we provide a prepaid label)
International returns: Customer responsible for return shipping costs
Refunds:
Refunds are processed within 5-7 business days after we receive and inspect your return.
For complete return details, visit our Return Policy page.
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